Manual Dialing Options in Readymode

Modified on Tue, Dec 23 at 6:59 AM

Want to get in touch with a lead quickly? Use one of the Manual Dialing options to give them a call.

Manual Dialing

Readymode offers several options to enable you to dial a number directly:

Dial from a Lead Profile
Dial from a Queue
Dial from the Dial Pad

Dial from a Lead Profile

Navigate to a Lead Profile. Under the CRM Fields, click on the link over the Phone Number you wish to dial. The system will dial the number for you.

Screenshot of manually dialing a lead by clicking a phone number in the Lead Profile in Readymode

Dial from a Queue

Navigate to a Queue. Click on the View Leads/View Files tab (1), then click on the Phone icon (2) for the Lead you wish to dial. The system will dial the number for you.

Screenshot of manually dialing a lead from a queue by clicking the phone icon in Readymode

Dial from the Dial Pad

Open the Dial Pad and type the number you wish to dial in the Number Field (1), then hit Enter on your keyboard or click the Call button (2).

Screenshot of manually dialing a phone number using the Dial Pad and Call button in Readymode