Queues
Looking for information about Queues? This is a great place to start! About Queues Queues help you manage your outbound and inbound calls. They o...
Mon, Sep 27, 2021 at 10:59 AM
Want to learn how to create a new Queue? Get started below! Creating Queues Under the Admin Files Folder you'll find the option to create a n...
Mon, Sep 27, 2021 at 11:17 AM
Looking to make changes to your Queue? Learn more below. Configuring Queues Under the Configuration tab of each Queue, you'll see various opt...
Fri, Sep 16, 2022 at 4:34 PM
Learn how add Users to a Queue so they can handle calls. Assigning Members to a Queue Users must be assigned to a Queue as Members in order to ha...
Mon, Sep 27, 2021 at 11:38 AM
Want to determine how your Queue Members receive calls? You can find several options here. Configuring Queue Members Once you assign Members to a...
Mon, Sep 27, 2021 at 2:09 PM
Need to delete a Queue? You can easily remove it following these instructions. Removing Queues Under the Lead Queues Folder you'll find the o...
Mon, Sep 27, 2021 at 2:10 PM