Readymode Support

Availability Modes 4

• About Availability Modes
• Creating Availability Modes
• Configuring Availability Modes
• Managing Availability Modes

Call Results 5

• About Call Results
• Creating Call Results
• Configuring Call Results
• Managing Call Results
• Using Call Result Categories

CRM Fields 5

• About CRM Fields
• Creating Custom CRM Fields
• Configuring CRM Fields
• Managing CRM Fields
• Using Variables

Do Not Call (DNC) List 3

• About the DNC List
• Reviewing the DNC List
• Managing the DNC List

Outbound Email 3

• About Outbound Email
• Configuring Outbound Email
• Managing Outbound Email

Profile Tabs 2

• About Profile Tabs
• Configuring Profile Tabs

Scripts 4

• About Scripts
• Creating Scripts
• Configuring Scripts
• Managing Scripts

Templates 4

• About Email Templates
• Creating Email Templates
• Configuring Templates
• Managing Templates

Third-party Verification (TPV) 4

• About TPV Hotkeys
• Creating a TPV Hotkey
• Configuring TPV Hotkeys
• Managing TPV Hotkeys